Typically, crafting a Custom Melody Music Box takes a minimum of 4 weeks under standard processing. In some cases, it may take longer depending on several factors:

• Complexity or issues with your song request

• Awaiting your response to our questions

• Shipping method you select

• International orders and customs clearance

• Busy holiday seasons

👉 Want to get yours faster? You can speed things up by adding the following to your order:

• Rush Order Add-On – Normally we handle about 50 orders at a time in sequence, but with this option, your order jumps to the front of the line.

• Expedited Shipping – Choosing faster delivery reduces transit time.

With both upgrades, it’s possible to receive your Custom Melody Music Box in as little as one month.

💡 Tip: To avoid delays, place your order at least 2 months before your special occasion.
❗ You can also sign up for reminders so you don’t miss the right time to order!

Yes! We create custom melody arrangements within the capacity of the music box.

The 18-note wind-up mechanism can hold about 14–24 seconds of music, depending on note density and arrangement.

• If we’ve arranged your requested song before, we can remake it.

• If it’s a new song, place an order and we’ll do our best to adapt it.

👉 Not sure if your song will work? You can order an Audio Sample (digital only). If you proceed with a Custom Melody Music Box, this audio preview will be included free of charge.

The pricing is made up of three parts:

1. Custom Melody Mechanism – $200

2. Your chosen Music Box Model

3. Optional customizations and add-ons

To see an exact quote, select your preferred box from the catalog and choose “Custom Melody” in the melody dropdown. You can add engraving or other personalizations directly to your cart. (You’re free to browse without checking out right away!)

Yes. Once we finish converting your song, we’ll send you a digital demo via email.

• If you ordered only the Audio Sample, that’s what you’ll receive.

• If you ordered the full Custom Melody Music Box, the preview comes automatically.

If we’re unable to arrange your requested song into a playable melody, don’t worry—your order will be fully refunded.

We offer several ways to make your music box unique:

• Engraving – Choose a simple text engraving with your preferred font, request a fully custom design, or pick from our ready-made templates.

• Photo Inserts – Some models come with a dedicated photo slot, while others can have a picture added to the inside lid.